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Frequently Asked Questions
How can I contact you
You are very welcome to contact us, please ask for Angie or Chris.
Our phone number is 01362 350530,
email support@paperstory.co.uk
or visit during opening hours
(Please note we are an independent store within Bawdeswell Garden Centre, our opening hours are not the same as the garden centre)
PaperStory Bluebell square, Bawdeswell Garden Centre, Bawdeswell, Norfolk NR20 4RZ
How much will delivery cost me
Standard postage is charged at £3.80, we also offer FREE standard postage when you spend £75 or more. Delivery within 5km of our shop address is available at a reduced rate
How long do you take to post an order
We aim to post orders within 1-2 days. The majority of orders are posted via Royal Mail. Postage is charged at £3.80, and free when spending over £75.
Please note, we can only accept orders from the UK, and cannot accept orders that utilise third party services, which subsequently intend to send an order overseas. This is due to safety, security and export regulations.
Scotland rural and island communities may require an additional delivery charge to be requested after placing your order. If this is required, we will be in touch to discuss the best delivery option for you as soon as possible after placing your order. If you would like a quote before hand, please email support@paperstory.co.uk
Free collection is available from our Bawdeswell Shop
What are the opening hours at your Bawdeswell shop
As we are an independent shop within the Garden Centre, our opening times differ from the garden centre.
OPEN
Tuesday 10.00 - 16.30
Wednesday 10.00 - 15.30 (Temporary early closing until January)
Thursday 10.00 - 15.30 (Temporary early closing until January)
Friday 10.00 - 16.30
Saturday 10.00 - 16.30
We are closed on Sunday, Monday and selected holidays.
If you wish to call ahead to check we are open. please call 01362 350530
Scheduled Holidays
We will be closed during the following dates
October 2023. Tuesday the 24th - Friday 27th
December 2023. To be confirmed
Do you accept orders outside of the U.K.
Sorry, we are unable to post items outside of the UK, there are many restrictions imposed on art supplies leaving the UK.
